If you are unable to attend the event, please notify us in writing at info@balatongravelderby.com, including your order reference number.
Within 14 days of ticket purchase
You will receive a 100% refund of the ticket price.
After 14 days
Refunds are no longer possible under any circumstances. However, tickets can be transferred to another person or rolled over to the following year. Please note that credits can only be rolled over to the following year and cannot be applied to any other future event. Credits are non-transferable and cannot be assigned to another person.
From the closing date for entries (June 30th 2026), any cancellation requests will be considered at our sole discretion due to the proximity of the event. The cancellation terms outlined above will no longer apply after this date.
Each request will be assessed on a case-by-case basis. If a participant is unable to provide a valid reason for cancellation, we cannot guarantee a credit toward the next edition of the event.
Please note that all such requests are handled exclusively via email. We kindly ask that you do not initiate these requests by phone or in person.
Event Cancellation Due to Extreme Conditions
If extreme weather or government unrest creates unsafe conditions, the organisers may postpone, alter, or cancel the event. Participant safety is our top priority. Any decisions will follow official guidance, and all registered riders will be notified as soon as possible. A rearranged date or credit for the following event may be offered, but this is not guaranteed, as it may affect the sustainability and financial stability of the organisation.
Stay safe, be smart, use common sense and enjoy the ride.
Team Balaton Gravel Derby